Customer Support Center

Frequently Asked Questions

After enough Members / Visitors have asked us questions we post them here to quickly help people find the answer to their questions.

I just Joined and can't Login!

Welcome to the network and thanks for joining! You may need to wait up to 15 minutes for your login details to start working. It should be instant, but sometimes the Internet burps and things take a little longer than normal. If you continue to have login problems then please contact support directly.

I can't find my Login Details!

Please contact support directly.

I would like to Cancel my Membership!

This is a simple process. You may cancel online through the billing company that processed your membership

Why do pictures take so long to load?

Many sites are designed for at least 56K modems. If your modem is slower than this you may want to consider purchasing a new one. If you have a 56K, make sure your modem is configured correctly in your connection to the Internet. Please contact your Internet provider for more information.

How do I download movies?

Right click the links and select 'Save as' or 'Save Link As' or 'Save Target As'. (Mac: Option+Click) will start downloading the movies.

Do you offer downloadable content?

Downloadable content is only available for memberships.

Will anyone know that I joined your site?

Not unless you tell them! However, we believe that it's a good thing to tell people you enjoy porn, more importantly that you enjoy our exact sites! But no worries, we will never tell!

Which name appears on the billing descriptor?

The billing descriptor name: Statement descriptor WWW.CBILL.COM / CCBILL

Still have some questions?

Then please Contact Our Support Staff for direct one on one help.